Returns & Refunds

Returns & Replacement Policy

  • is happy to accept back any unwanted items for refund, within 15 days of Purchase/Invoice date, providing the following terms are met:
  • 15 Days Return Policy, if product packing is as per original and the package is unopened. All packaging must be intact so that the item is in a re-saleable condition.
  • Furthermore, you are able to provide a valid proof of purchase – this can be a copy of your receipt from store, your confirmation email, the invoice/packing note inside your delivery parcel, or a copy of a bank statement showing the transaction.
  • On Sale Products and Products purchased on special promotions can’t be refunded or replaced.
  • In Case of Replacement/Exchange, the return process will be handled by and the parcel will be picked up from your home address and the return charges will be borne by
  • In Case of Refund you will have to courier back the parcel to us and the charges will be borne by the customer.
  • Refund Requests will be processed within 10 working days after receiving the return products.
  • Delivery Charges will not be refunded.
  • Faulty Products: If you have bought an item from us that proves to be faulty, please let us know as soon as the fault becomes apparent so we are able to help and replace the product.
  • 20% Advance Payment is required for all orders equal to or above Rs 25,000/-
  • Coupon Codes are not valid on already Discounted products.


Please repack and courier the parcel back to the following address in case of refund.

In case of exchange we will book and our courier will pick it up from your location and deliver you the exchanged product.

22 Bank Square Market, Model Town, Lahore, Pakistan

Telephone Support: 0344- 2222 – FUN (386) / 042-35915656 (10:00 AM to 7:00 PM  Monday – Saturday)

Wishlist 0
Open wishlist page Continue shopping